"Increasingly, leaders want not just to run an organization effectively, but to change the surrounding system as well. Not just improve hospital performance, but improve overall health. Not just fix troubled schools, but change patterns in communities that lead children to under-perform. Not just fix a problem, like a broken financial system, but change the culture.
Such challenging goals require leaders to operate in areas where the pathways aren't paved, and the moves aren't already choreographed. This calls for not just great leadership, but advanced leadership.
Advanced leaders work in complex systems where authority is diffuse or divided. Many people are in charge of parts, but no one is responsible for the whole. Goals are unclear or conflicting. There are multiple stakeholders with divergent interests. Outcomes are notoriously hard to measure. Barriers to change appear everywhere. In short, it's like dancing when you can't see forward and your shoes are uncomfortable.
Still, advanced leaders dance to their own tune. They find opportunities for change in the cracks in the system, in the white space where nothing is written. Rather than try to change the establishment all at once, they fill gaps, create new alliances, and forge new pathways."
-Rosabeth Moss Kanter, Harvard Business Review
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